05 Sep THE CATALYST OF POSITIVE ATTITUDE AND BEHAVIORAL SCREENING IN TALENT ACQUISITION
The first EQ-oriented book I ever read was “The Power of Positive Thinking” by Norman Vincent Peale, published in 1952. Although I’m not that old, the book’s progressive ideas were notable in the 1950s and even in the 80s when I read it. While it might seem basic compared to today’s standards, its premises remain as relevant now as they were when the book was written. Peale champions a positive attitude as a pathway to success and happiness. He underscores positive thinking, faith, and visualization as tools to surmount challenges, manage emotions, enhance relationships, and foster personal growth. Although debated for simplicity, the book has left an enduring mark on the self-help genre, inspiring readers to embrace positivity for a rewarding life.
On social media, I recently quoted another insightful philosopher – my brother. Despite the familial source, his words align with the philosophies of Peale and other advocates for a positive outlook on life. Recounting a childhood argument when I was around nine and he was fourteen, I expressed hatred toward him in frustration. His response, “Well, I love you,” still resonates deeply with me. Even at that young age, I recognized the profound impact of his words, an impact that has endured over time. Our argument was swiftly forgotten, replaced by the positivity my brother consistently radiates. He remains one of the most positive people I know, making his company a genuine joy.
Wouldn’t it be splendid if positive individuals populated the work environments we genuinely enjoyed collaborating with? To that, I emphatically respond, “Absolutely.”
In the swiftly evolving realm of business today, companies are awakening to the realization that skill-centric hiring alone no longer guarantees lasting success. Enter Center Source BPO – a forward-looking Business Process Outsourcing firm that has harnessed the potential of behavior screening and positive attitudes to redefine talent selection and cultivation. This blog post delves into the importance of behavior screening and the transformative power of positive attitudes, augmenting skill acquisition and shaping a dynamic workplace culture.
In pursuing of excellence, Center Source BPO recognized that assessing skills in isolation couldn’t yield a high-performing team. The introduction of behavior screening within our hiring process has emerged as a pivotal game-changer. Behavior screening involves evaluating candidates’ behaviors, values, and personality traits to ensure alignment with the company’s core values and desired culture.
According to a Harvard Business Review study, employees who seamlessly integrate into their organization – both in terms of skills and culture – are 27% more likely to remain in their roles and perform exceptionally.
While skills can be imparted, attitude distinguishes individuals. A positive attitude is infectious and capable of uplifting an entire team. Center Source BPO prioritizes candidates who embody a growth mindset, resilience, adaptability, and a collaborative, receptive demeanor.
Research from the University of Pennsylvania underscores that individuals with a positive attitude are notably adept at efficiently solving intricate problems, thereby contributing to heightened team performance.
A workplace culture that not only fosters but also rewards positive attitudes creates an environment where employees feel motivated, engaged, and genuinely valued. Center Source BPO’s achievements stem not only from their capacity to hire individuals with positive attitudes, but also from their dedication to nurturing and sustaining this positivity through ongoing support and acknowledgment.
A Gallup study reveals that organizations with engaged employees surpass those lacking in profitability by an impressive 21%. A positive attitude plays an instrumental role in cultivating this engagement.
Center Source BPO’s approach serves as an exemplary model for success by interweaving the threads of skill, attitude, and culture into a harmonious tapestry. The company comprehends that the right blend of these elements not only results in a workforce that delivers remarkable outcomes but also propels innovation, collaboration, and sustainable growth.
In a world where talent differentiates the exceptional from the ordinary, Center Source BPO illustrates that the fusion of behavior screening, positive attitude, and a dynamic workplace culture can elevate a company’s competitive edge. By transcending mere skill assessment and embracing the transformative force of attitude, organizations can pave the way for a brighter, more prosperous future. As Center Source BPO adeptly demonstrates, it’s not solely about what employees can do – it’s about who they are and how they collectively contribute to the organization’s triumphant journey.
Frank Royal, CEO
September 5, 2023